Return & Refund Policy

We Want You to Love Your Purchase

If something isn’t right, we’ll work with you to make it right. Here’s our simple return and refund policy:

✅ Eligibility for Returns

Returns are only accepted if items are defective, damaged, or incorrect.

Requests must be submitted within 7 days of receiving your order.

Products must be unused, in original packaging, and in the same condition received.

🚫 Non-Returnable Items

Due to hygiene and safety, certain baby items cannot be returned once opened (pacifiers, feeding products, teethers, etc.).

🔁 How to Request a Return

Contact us at workwithkevhec@gmail.com with your order number and photos.

Wait for approval and instructions from our support team.

💳 Refunds & Exchanges

Refunds are issued to your original payment method once approved.

Shipping fees are non-refundable.

If stock allows, you may opt for a replacement instead of a refund.